Medical Practice Admin Assistant - Scheduling

Mass General Brigham Medical Group Northern Mass; Beverly (MA); On-site; USD 24,000 - 34,000; Full time

Job summary

Mass General Brigham Sports Medicine in Beverly is seeking a Medical Administrative Assistant to support smooth clinical practice operations at our Beverly location.

The role handles scheduling, registration, check-in and check-out, documentation, and day-to-day administrative tasks to create a welcoming, organized patient experience for both providers and teams.

No direct patient care is required; strong Microsoft Office skills and the ability to multi-task are essential to succeed in this role.

Qualifications

• High school diploma or equivalent required.
• Two to three years of office experience required.
• Certified Medical Administrative Assistant (CMAA) credential preferred.
• Experience may not be accepted in lieu of the required education.

Responsibilities

• Greet and assist patients while supporting appointment scheduling, check-in, and check-out processes.
• Make, update, and maintain patient appointments and appointment records.
• Answer telephones, take accurate messages, and route questions appropriately.
• Support patient documentation by filing materials, printing appointment schedules, scanning documents, and entering data into patient records.
• Handle patient billing forms and may accept co-pays when required.
• Prepare forms, records, and schedules as directed.
• Open and distribute mail, faxes, and other communications.

Skills

Microsoft Office

Office operations

Written and verbal communication

Organization & multitasking

Scheduling

Education

High school diploma or equivalent

Certified Medical Administrative Assistant (CMAA) credential preferred

Tools

Scheduling software

Job description

Mass General Brigham Sports Medicine in Beverly is seeking a Medical Administrative Assistant to support smooth clinical practice operations at our Beverly location.

The role handles scheduling, registration, check-in and check-out, documentation, and day-to-day administrative tasks to create a welcoming, organized patient experience for both providers and teams.

No direct patient care is required; strong Microsoft Office skills and the ability to multi-task are essential to succeed in this role.