Family Medicine Clinic Assistant (Onsite Admin & Scheduling)

Mass General Brigham; Rial Side (MA); On-site; USD 23,000 - 34,000; Full time

Job summary

Mass General Brigham Medical Group Northern Massachusetts, Inc. seeks a Clinic/Practice Assistant to join our Beverly, MA team onsite.

This role supports patient visits through scheduling, check-in/check-out, and front-desk duties, with a focus on reliable administrative and basic clinical tasks. The ideal candidate has healthcare administrative experience and strong customer service and organization skills.

Qualifications

• Direct healthcare administrative or medical office experience preferred.
• Strong customer service and organizational skills required.
• High School Diploma or Equivalent; CMAA preferred.

Responsibilities

• Schedule patient appointments and maintain appointment records.
• Greet and assist patients; answer phones and handle routine inquiries.
• File materials, print schedules, and process patient billing forms.
• Call for patient records and lab results; manage mail and faxes.
• Provide user support for scheduling, registration and billing systems.

Skills

Customer service

Organizational skills

Scheduling systems

Education

High School Diploma or Equivalent

CMAA preferred

Tools

Scheduling software

Billing systems

Job description

Mass General Brigham Medical Group Northern Massachusetts, Inc. seeks a Clinic/Practice Assistant to join our Beverly, MA team onsite.

This role supports patient visits through scheduling, check-in/check-out, and front-desk duties, with a focus on reliable administrative and basic clinical tasks. The ideal candidate has healthcare administrative experience and strong customer service and organization skills.