Onsite Clinic Admin Assistant – Scheduling

Mass General Brigham; Beverly (MA); On-site; USD 50,719,000 - 71,369,000; Full time

Job summary

Mass General Brigham is seeking a Clinic/Practice Assistant for an onsite role at 900 Cummings Center, Beverly, MA. The position is 40 hours per week, Monday–Friday, 8:30 AM–5:00 PM, supporting administrative and clinical functions in a Family Medicine office.

Ideal candidate has healthcare administrative or medical office experience, strong customer service and organizational skills. Start date after December 1, 2026.

Qualifications

• High school diploma or equivalent required.
• Experience in lieu of a degree not accepted.
• Certified Medical Administrative Assistant (CMAA) preferred.
• 2–3 years of office experience required.

Responsibilities

• Perform routine administrative and clerical duties in a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer phones, assist callers with routine inquiries, and schedule appointments.
• File materials in patient folders, and print appointment schedules.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and lab results.
• Open and distribute unit mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May accept co-payments.
• Handle/screen messages related to prior authorizations, provider questions, prescriptions, and test results.
• Act as Super User for scheduling, registration and billing systems; provide training to others.

Skills

Customer service

Organizational skills

Healthcare administration

Medical office experience

Scheduling

Education

High School Diploma or Equivalent

Tools

Scheduling systems

Job description

Mass General Brigham is seeking a Clinic/Practice Assistant for an onsite role at 900 Cummings Center, Beverly, MA. The position is 40 hours per week, Monday–Friday, 8:30 AM–5:00 PM, supporting administrative and clinical functions in a Family Medicine office.

Ideal candidate has healthcare administrative or medical office experience, strong customer service and organizational skills. Start date after December 1, 2026.