Onsite Clinic & Practice Admin Assistant

Cooley Dickinson Medical Group; Belchertown (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

Mass General Brigham Medical Group Western Massachusetts, Inc. seeks a 40-hour full-time Clinic/Practice Assistant to support the onsite practice. The role includes performing both administrative and clinical tasks to ensure smooth operations and high-quality patient care, with shifts 8:30am-5:00pm or 9:00am-5:30pm.

Responsibilities include scheduling, check-in/out, billing, and coordinating with multiple departments. Onsite work location is 40 Turkey Hill Road, Belchertown, MA 01007.

Qualifications

• Office experience 2-3 years required.
• Certified Medical Administrative Assistant (CMAA) - preferred

Responsibilities

• Perform routine administrative and clerical duties related to a clinical service or physician practice office.
• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• Process patient billing forms and scan documents to the patient medical record.
• Call for patient medical records and laboratory test results.
• May accept co-payments.
• Acts as 'Super User' for scheduling, registration and billing systems.

Skills

Administrative skills

Customer service

Scheduling

Education

High School Diploma or Equivalent

Job description

Mass General Brigham Medical Group Western Massachusetts, Inc. seeks a 40-hour full-time Clinic/Practice Assistant to support the onsite practice. The role includes performing both administrative and clinical tasks to ensure smooth operations and high-quality patient care, with shifts 8:30am-5:00pm or 9:00am-5:30pm.

Responsibilities include scheduling, check-in/out, billing, and coordinating with multiple departments. Onsite work location is 40 Turkey Hill Road, Belchertown, MA 01007.