Hospice Care Team Administrative Specialist

LE10005 Empath Payroll Services, LLC; United States; On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

Benefits package (medical, dental, vis

PTO 5+ weeks

Job summary

Trustbridge Hospice, a member of Empath Health, is seeking an organized and friendly Care Team Assistant for our West Palm Beach team. This onsite, full-time role supports the Care team and ensures a seamless, empathetic experience for patients and families during one of life’s most meaningful transitions.

You’ll perform clerical duties, manage communications, maintain patient charts, track census, assist with IDT meetings, and coordinate supplies and equipment, all while upholding Empath

Qualifications

• High school diploma or GED.
• Minimum 2 years administrative experience in hospice or related field preferred.
• Excellent verbal and written communication skills.
• Solid customer service skills.
• Excellent documentation and organizational skills, including time management, multi-tasking and prioritizing.
• Demonstrated ability to work independently and with diverse team members, including volunteers.
• Strong computer knowledge in MS Word, Excel and Outlook, with ability to learn additional software.

Responsibilities

• Perform administrative clerical duties such as filing, processing/entering and copying documents (including timesheets for HHA’s, volunteer hours in Raiser's Edge).
• Distribute mail, faxes, and phone messages promptly.
• Maintain office and team supplies and ensure patient charts information is accurate.
• Distribute paperwork to disciplines/departments and partners in a timely fashion.
• Collaborate with Team Leadership for weekly IDT meetings and related events; participate as assigned.
• Track team census by monitoring changes and updating patient care board; calculate census timely.
• Support patient care needs coverage and handle phone requests calmly and professionally.
• Communicate patient equipment needs to DME and maintain transactions/records of DME removal.

Skills

Administrative support

Communication

Customer service

Time management

Organization

Team collaboration

Education

High school diploma or GED

Tools

MS Word

MS Excel

Outlook

Job description

Trustbridge Hospice, a member of Empath Health, is seeking an organized and friendly Care Team Assistant for our West Palm Beach team. This onsite, full-time role supports the Care team and ensures a seamless, empathetic experience for patients and families during one of life’s most meaningful transitions.

You’ll perform clerical duties, manage communications, maintain patient charts, track census, assist with IDT meetings, and coordinate supplies and equipment, all while upholding Empath