Onsite Biomedical Lab IT Engineer

The Fountain Group; San Diego (CA); On-site; USD 50,000 - 61,000; Full time

Job summary

The Fountain Group is seeking a Lab IT Services Engineer for an onsite role in San Diego, CA (92121). The position supports the lab computing environment, building, onboarding, and managing specialized computing platforms for a biomedical research center.

Responsibilities include configuring scientific applications, collaborating with scientists to define informatics needs, and delivering high-quality service in a fast-paced environment.

Qualifications

• 5+ years of Windows support experience.
• Experience with biotech instrumentation.
• Familiarity with lab IT and security guidelines.
• Strong customer service and problem-solving skills.

Responsibilities

• Onboard and configure lab PCs to specified hardware/software.
• Utilize defined tools/templates to minimize scientist impact.
• Manage lab equipment integration with compliant processes.
• Collaborate with scientists to identify informatics needs.
• Create, track and close service tickets with professional service.
• Adhere to Research Informatics RX quality standards.

Skills

Windows troubleshooting

Biotech/biopharma IT

Scientific instrumentation

Customer service

End-user support

Education

Degree in Computer Science

Tools

Altiris

Simple Help

Imprivata

Job description

The Fountain Group is seeking a Lab IT Services Engineer for an onsite role in San Diego, CA (92121). The position supports the lab computing environment, building, onboarding, and managing specialized computing platforms for a biomedical research center.

Responsibilities include configuring scientific applications, collaborating with scientists to define informatics needs, and delivering high-quality service in a fast-paced environment.