Biomedical Lab IT Systems Engineer

Randstad USA; San Diego (CA); On-site; USD 104,359,000 - 124,846,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Short-term disability

Life insurance

Job summary

Randstad USA is seeking an experienced IT professional for a Lab IT Services Engineer role in San Diego, CA on an 18-month onsite contract. You will deliver hands-on technology support in a state-of-the-art biomedical research center, ensuring seamless system integration and software configuration to power critical scientific discovery.

The role involves onboarding and configuring PCs, collaborating with scientists to identify informatics needs, and managing lab equipment integration with

Qualifications

• Degree in Computer Science or equivalent hands-on experience.
• 5+ years of Windows troubleshooting and support (Win10/Win11).
• Biotech/biopharma experience with scientific instruments and vendor apps.

Responsibilities

• Onboard, configure, and secure PCs/workstations per guidelines.
• Collaborate with scientists to identify informatics needs and optimize data flow.
• Manage lab equipment integration with instruments like mass specs and sequencers.
• Provide IT expertise during planning, definition, and rollout of lab IT projects.
• Resolve tickets using endpoint management systems with high service standards.

Skills

Windows OS support

Biotech instrumentation

Endpoint management

Customer service

Education

Bachelor's degree

Tools

Altiris

Simple Help

Job description

Job Summary

Are you an experienced IT professional with a background in biotech? A top-tier global pharmaceutical leader in San Diego, CA is seeking a Lab IT Services Engineer for an 18-month onsite contract. In this role, you will deliver hands-on technology support in a state-of-the-art biomedical research center, ensuring seamless system integration and software configuration to power critical scientific discovery.

location: San Diego, California

job type: Contract

salary: $36.42 - 43.57 per hour

work hours: 9 to 5

education: Bachelors

Responsibilities

• Onboard, integrate, and configure new PCs, workstations, and scientific software to company security guidelines.
• Collaborate directly with research scientists to identify informatics needs and optimize data flow and infrastructure.
• Manage lab equipment integration, supporting specialized instruments such as mass specs, liquid handlers, plate readers, and gene sequencers.
• Deliver technical expertise and business analysis during the planning, definition, and rollout of lab IT projects.
• Resolve service tickets promptly using endpoint management systems while maintaining high quality and customer service standards.

Qualifications

• Degree in Computer Science or equivalent hands-on industry experience.
• 5+ years of progressive experience troubleshooting and supporting Windows operating systems (Win10, Win11, Win11IoT).
• Proven biotech or biopharma experience supporting scientific instrumentation, specialized vendor applications, and nonstandard software.
• Hands-on experience with lab instrumentation (e.g., mass specs, liquid handlers, gene sequencers, imaging instruments).
• Experience with endpoint management tools (e.g., Altiris, Simple Help) and scripting capabilities.
• Strong customer service focus and exceptional problem-solving skills.

skills: Good Laboratory Practices (GLP)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [e-mail].

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.