Onsite Bilingual Insurance Support Specialist

Florida One Insurance; Port Charlotte (FL); Sur place; USD 43 000 - 92 000; Plein temps

Avantages offerts par ce poste

Medical/Dental/Vision Insurance

Life Insurance

Paid Time Off

Licensing support

Growth opportunities

Résumé du poste

Florida One Insurance is seeking a Full-Time Bilingual Customer Service Representative onsite in Port Charlotte, FL. Fluency in English and Spanish is required to support our diverse client base with clear, empathetic communication.

You will handle inquiries, assist with policy updates, claims, and guide customers through their coverage while collaborating with our agent team. The role offers competitive pay and a benefits package.

Qualifications

• Fluent in English and Spanish (verbal and written).
• Excellent verbal and written communication skills.
• Empathy, professionalism, and customer service mindset.
• Ability to adapt in a fast-paced environment.
• Collaborative, team-oriented mindset.

Responsabilités

• Respond to customer inquiries via phone, email, and in person.
• Assist with policy updates, claims, and general insurance questions.
• Provide clear, empathetic support in both English and Spanish.
• Collaborate with our agent team to ensure a seamless customer experience.
• Maintain accurate records and documentation.

Connaissances

Bilingual (English/Spanish)

Customer service

Communication skills

Empathy

Problem-solving

Adaptability

Description du poste

Florida One Insurance is seeking a Full-Time Bilingual Customer Service Representative onsite in Port Charlotte, FL. Fluency in English and Spanish is required to support our diverse client base with clear, empathetic communication.

You will handle inquiries, assist with policy updates, claims, and guide customers through their coverage while collaborating with our agent team. The role offers competitive pay and a benefits package.