Onsite Bilingual Insurance Support Specialist

Florida One Insurance; Hillsboro Beach (FL); On-site; USD 43,000 - 92,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Time Off

Licensing support

Growth opportunities

Job summary

Florida One Insurance is seeking a Full-Time Bilingual Customer Service Representative to work onsite in Florida. You will handle customer inquiries, help with policy updates and claims, and guide clients through their policies in both English and Spanish, aiming to build trust and resolve issues efficiently.

The role requires empathy, strong communication, and a collaborative spirit. A comprehensive benefits package is offered, along with opportunities for growth.

Qualifications

• Fluency in English and Spanish (spoken and written).
• Excellent verbal and written communication skills.
• Empathy, professionalism and customer service mindset.

Responsibilities

• Respond to customer inquiries via phone, email, and in person.
• Assist with policy updates, claims, and general insurance questions.
• Provide clear, empathetic support in both English and Spanish.

Skills

Bilingual English/Spanish

Job description

Florida One Insurance is seeking a Full-Time Bilingual Customer Service Representative to work onsite in Florida. You will handle customer inquiries, help with policy updates and claims, and guide clients through their policies in both English and Spanish, aiming to build trust and resolve issues efficiently.

The role requires empathy, strong communication, and a collaborative spirit. A comprehensive benefits package is offered, along with opportunities for growth.