Onsite Automotive Service Advisor: Elevate Guest Experience & Sales

The CAR Group (Norm Reeves Dealerships); Vista (CA); Vor Ort; USD 60.000 - 125.000; Vollzeit

Benefits dieser Stelle

Medical, Dental, Vision, and Life

401k Matching and FSA

Tuition Reimbursement

Paid Time Off

Supplemental Insurance

Discounts on Vehicles, Services, and1/

Zusammenfassung

Norm Reeves Honda Vista, part of The CAR Group, seeks an experienced Service Advisor to be at the heart of the service drive. You will welcome guests, guide them through service, and collaborate with technicians to ensure clear communication and timely repairs.

You will drive service sales by recommending maintenance based on guest needs, while delivering exceptional guest experiences. This full-time onsite role offers comprehensive benefits and opportunities to grow within a busy automotive

Qualifikationen

• Previous Automotive Service Advisor experience is required.
• Strong automotive service knowledge and ability to drive sales.
• Excellent communication skills and ability to build guest relationships.
• Ability to multitask and thrive in a fast-paced service drive.
• Positive, team-first attitude with accountability.
• Valid driver's license with acceptable driving record.

Aufgaben

• Welcome guests and create a seamless service experience from start to finish.
• Recommend maintenance and repairs based on guest needs to drive service sales.
• Serve as the connection between guests and technicians with clear communication.
• Prepare repair orders, manage timelines, and keep guests informed throughout the process.
• Handle delays and last-minute changes professionally with solutions-focused approach.
• Build lasting guest relationships while meeting sales, productivity, and customer satisfaction goals.

Kenntnisse

Guest relations

Sales skills

Communication skills

Multitasking

Jobbeschreibung

Norm Reeves Honda Vista, part of The CAR Group, seeks an experienced Service Advisor to be at the heart of the service drive. You will welcome guests, guide them through service, and collaborate with technicians to ensure clear communication and timely repairs.

You will drive service sales by recommending maintenance based on guest needs, while delivering exceptional guest experiences. This full-time onsite role offers comprehensive benefits and opportunities to grow within a busy automotive