Service Advisor (Honda)

Norm Reeves Superstores; Vista (CA); In loco; USD 60.000 - 125.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Vision

Life Insurance

401k & FSA

Tuition Reimbursement

Paid Time Off

Supplemental Insurance

Vehicle Discounts

Descrizione del lavoro

Norm Reeves Honda Vista is seeking an experienced Service Advisor to join our busy service drive in Vista, CA. You’ll welcome guests, explain maintenance needs, and coordinate with technicians to keep repairs on time.

This full-time, on-site role emphasizes sales, guest relations, and accurate repair orders. You’ll build lasting relationships, navigate delays professionally, and help guests get back on the road with a positive, solutions-focused attitude.

Competenze

• Previous Automotive Service Advisor experience is required.
• Strong automotive service knowledge and a proven ability to drive sales.
• Excellent communication skills and a talent for building guest relationships.
• Ability to multitask, solve problems, and thrive in a fast-paced service drive.
• A positive, team-first attitude with a strong sense of accountability.
• Full-time availability, minimum age of 18, and a valid driver's license with an acceptable driving record.

Mansioni

• Create a great first impression by welcoming guests and making their service experience seamless from start to finish
• Build trust and drive service sales by recommending maintenance and repairs based on each guest's needs
• Serve as the key connection between guests and technicians, ensuring clear communication throughout the repair process
• Prepare accurate repair orders, manage service timelines, and keep guests informed every step of the way
• Navigate the unexpected, from repair delays to last-minute changes, with professionalism and a solutions-focused approach
• Build lasting guest relationships while meeting sales, productivity, and customer satisfaction goals

Conoscenze

Customer service

Sales ability

Communication skills

Multitasking

Problem solving

Descrizione del lavoro

Norm Reeves Honda of Vista
401 West Vista Way
Vista, CA 92803, USA

• On-site
• Service
• Full-Time
• Requisition #: SERVI003598
• Supervisor : Tawnee Colucci

Description

Location : Vista, CA| Type : Onsite; Full Time | Compensation Range: $60,000 - $125,000

As a Service Advisor at Norm Reeves Honda Vista , you're at the center of the action! From a busy service drive and unexpected repairs to helping guests get back on the road, no two days are ever the same.

We're looking for an experienced Service Advisor who enjoys the fast pace of the automotive industry, knows how to balance guest expectations with service department demands, and takes pride in delivering results. If you're great at building relationships, confident in your ability to sell service, and thrive in an environment that keeps you on your toes, we'd love to meet you!

What You'll Do:

Create a great first impression by welcoming guests and making their service experience seamless from start to finish

Build trust and drive service sales by recommending maintenance and repairs based on each guest's needs

Serve as the key connection between guests and technicians, ensuring clear communication throughout the repair process

Prepare accurate repair orders, manage service timelines, and keep guests informed every step of the way

Navigate the unexpected, from repair delays to last-minute changes, with professionalism and a solutions-focused approach

Build lasting guest relationships while meeting sales, productivity, and customer satisfaction goals

What You'll Need:

Previous Automotive Service Advisor experience is required

Strong automotive service knowledge and a proven ability to drive sales

Excellent communication skills and a talent for building guest relationships

Ability to multitask, solve problems, and thrive in a fast-paced service drive

A positive, team-first attitude with a strong sense of accountability

Full-time availability, minimum age of 18, and a valid driver's license with an acceptable driving record

Benefits & Employee Perks

Medical, Dental, Vision, and Complimentary Life Insurance

401k Matching and FSA

Tuition Reimbursement

Paid Time Off (accrues)

Supplemental Insurance (Hospital, Accident, Critical Illness)

Discounts on Vehicles, Services, and Parts

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.