Express Service Advisor: Fast, Friendly Car Care

Norm Reeves Subaru Rockwall; North Richland Hills (TX); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401k Matching

FSA

Tuition Reimbursement

Paid Time Off

Hospital Insurance

Accident Insurance

Critical Illness Insurance

Vehicle Discounts

Service Discounts

Parts Discounts

Job summary

Norm Reeves Honda of North Richland Hills is seeking a motivated Express Service Advisor to join the Honda Service Department. You will assist customers with routine maintenance, explain service needs, and coordinate with technicians to keep the flow smooth.

The ideal candidate is personable, organized, and capable of thriving in a fast-paced environment. Automotive experience helps, but training is provided for strong customer service skills and a willingness to learn.

Qualifications

• Customer service experience is preferred or required.
• Ability to learn dealership software and perform basic computer tasks.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Greet customers and assist with express service needs.
• Prepare and explain service estimates, including pricing and recommended work.
• Coordinate with technicians and monitor repair progress.
• Review completed work with customers and finalize checkout.
• Maintain accurate customer information and service records.

Skills

Customer service

Communication

Pricing discussion

Multitasking

Job description

Norm Reeves Honda of North Richland Hills is seeking a motivated Express Service Advisor to join the Honda Service Department. You will assist customers with routine maintenance, explain service needs, and coordinate with technicians to keep the flow smooth.

The ideal candidate is personable, organized, and capable of thriving in a fast-paced environment. Automotive experience helps, but training is provided for strong customer service skills and a willingness to learn.