Onsite Administrative Operations Specialist - Documents

Mid-Continent Group; Tulsa (OK); On-site; USD 36,000 - 48,000; Full time

Job summary

Mid-Continent Group in Tulsa, OK is seeking an Administrative Operations Representative for our Electronic Document Services (EDS) team. This full-time, in-office role provides essential support for document management, mail services, records processing, and customer service.

You will scan and index records, prepare documents, manage mail flow, and assist visitors and vendors while maintaining confidentiality and accuracy in daily operations.

Qualifications

• High school diploma or equivalent required.
• Experience in administrative support, records management, mail services, or document imaging preferred.
• Insurance industry experience preferred.
• Strong organizational and communication skills with attention to detail.

Responsibilities

• Scan, index, retrieve, update, and maintain electronic and physical records, ensuring quality and proper filing.
• Prepare documents for scanning, storage, assembly, or distribution.
• Process, sort, distribute, and track incoming and outgoing mail and packages while maintaining postage records.
• Perform general administrative duties including filing, data entry, and inventory.
• Greet visitors, assist employees, vendors, agents, and customers, route calls, and respond to inquiries.
• Assemble and distribute policy documents, reports, forms, and marketing materials with quality reviews.

Skills

Organizational skills

Communication

Attention to detail

Education

High school diploma or equivalent

Job description

Mid-Continent Group in Tulsa, OK is seeking an Administrative Operations Representative for our Electronic Document Services (EDS) team. This full-time, in-office role provides essential support for document management, mail services, records processing, and customer service.

You will scan and index records, prepare documents, manage mail flow, and assist visitors and vendors while maintaining confidentiality and accuracy in daily operations.