Onsite Administrative Support Specialist | Detail-Driven

Imagine360; Wayne (PA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health plan options

Company paid premiums for disability &

Life insurance

Parental Leave Policy

20 days PTO to start

10 paid holidays

Tuition reimbursement

401k company contribution

Disability & Life Insurance

Professional development opportunities

Diversity & inclusion initiatives

Job summary

Imagine360 seeks an Administrative Support Specialist to manage documents, upload and index them, verify member eligibility, and support member matching in SDS/Smart Data Solutions. This role also backs up Document Imaging Specialists and assists with mail processing.

The position requires a high school diploma and at least one year of clerical or office experience. Onsite work in Pennsylvania is expected.

Qualifications

• Proficient with computers and Microsoft Office products.
• Demonstrated organizational, problem solving, and analytical skills; detail oriented.
• Strong written, telephonic, and oral communication skills.
• Ability to work independently, prioritize workloads, multitask and meet deadlines.

Responsibilities

• Handles incoming documents, uploads and indexes as requested.
• Confirms member eligibility on incoming Medicaid and Electronic claims.
• Assists with member matching functions in the SDS/Smart Data Solutions system.
• Serves as a backup to the Document Imaging Specialists.
• Assists in the processing of incoming and outgoing mail as assigned.
• Provides timely and thorough follow-up with internal and external customers.
• Recognizes and alerts leadership of trends or anomalies and participates in solutions.
• Completes HIPAA training annually.

Skills

Computers & Office software

Organizational skills

Problem solving

Attention to detail

Written & verbal communication

Independent work

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Imagine360 seeks an Administrative Support Specialist to manage documents, upload and index them, verify member eligibility, and support member matching in SDS/Smart Data Solutions. This role also backs up Document Imaging Specialists and assists with mail processing.

The position requires a high school diploma and at least one year of clerical or office experience. Onsite work in Pennsylvania is expected.