Onsite Administrative Assistant II (Student Services)

Beacon Hill; Cambridge (MA); On-site; USD 66,125,000 - 70,258,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Leave programs

Job summary

Beacon Hill is seeking an Administrative Assistant II in Cambridge, MA to support a higher education environment. You will serve as the first point of contact for students, staff and visitors, manage calendars for multiple leaders, and assist with resources, outreach, and daily office operations in a fast-paced setting.

The role requires a minimum of 3 years in administrative roles, strong communication skills, and meticulous organization.

Qualifications

• High school diploma or equivalent required
• Minimum 3 years of administrative, customer service, office support, or related experience
• Strong customer service and interpersonal skills
• Excellent verbal and written communication abilities
• Strong organizational skills and attention to detail
• Experience managing calendars and coordinating schedules
• Ability to handle confidential information with discretion
• Ability to remain calm and professional in stressful or sensitive situations
• Strong technology skills and ability to learn new systems quickly
• Demonstrated flexibility, initiative, and follow-through
• Bachelor's degree preferred
• Experience in higher education, student services, advising, healthcare, or other service-oriented environments preferred
• Experience supporting multiple leaders or senior staff preferred
• Experience with records management systems, databases, events, or communications preferred

Responsibilities

• Serve as the first point of contact for students, visitors, and staff
• Answer phones, emails, and greet visitors professionally
• Assess student needs and connect them with appropriate resources or staff members
• Schedule appointments and manage multiple complex calendars
• Support approximately five senior staff members
• Maintain confidential student records, databases, and documentation
• Coordinate meetings, office operations, and administrative processes
• Assist with communications, newsletters, social media, and outreach efforts
• Support events, workshops, and student programs
• Provide basic technology support and troubleshoot routine system issues
• Assist with special projects and process improvement initiatives

Job description

Beacon Hill is seeking an Administrative Assistant II in Cambridge, MA to support a higher education environment. You will serve as the first point of contact for students, staff and visitors, manage calendars for multiple leaders, and assist with resources, outreach, and daily office operations in a fast-paced setting.

The role requires a minimum of 3 years in administrative roles, strong communication skills, and meticulous organization.