Online Grocery Pick-Up Clerk

Kroger in; Amelia (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join Kroger as an Online Grocery Pick-Up Clerk where you'll select and assemble products for online orders, ensuring quality customer service and adherence to safety standards. Enjoy flexible schedules, comprehensive benefits, and opportunities for growth in a supportive environment.

Benefits

Healthcare coverage: medical, dental, vision

Flexible full- and part-time schedules

Paid time off and holidays

Emotional and financial support

Associate discounts

Tuition reimbursement up to $21,000

Opportunities for extensive training

Qualifications

• Ability to work efficiently in a fast-paced environment.
• Strong conflict management skills and integrity.
• Effective communication with customers and team members.

Responsibilities

• Select and gather products for customers' online orders.
• Assemble orders, process payments, and deliver to customers' cars.
• Ensure order accuracy and quality.

Skills

Customer Service

Efficiency

Communication

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Founded over a century ago in Cincinnati, we've grown into the nation's largest grocer with nearly 2,800 stores across 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, all with the purpose: To Feed the Human Spirit. We are committed to innovation and creating exceptional experiences for our customers, communities, and colleagues, with food at the heart of everything.

Here, people matter. We aim to provide the ingredients for your success at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible full- and part-time schedules with paid time off, holidays, and sick leave based on eligibility and tenure.
• Emotional and financial support via free counseling and confidential financial tools and coaching.
• Associate discounts on a variety of products and services.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through extensive training and diverse career pathways.

For more details, visit our Benefits Page.

In-Store Grocery Shopper initiates and completes the selection process for online orders. The Online Grocery Pick-Up team assembles orders, processes transactions, and delivers orders to customers' cars. Responsibilities include scanning, bagging, communicating substitutions or issues, and ensuring order accuracy and quality. The role requires adherence to safety standards, proper storage, and cleanliness, as well as effective communication with customers and team members. The associate may also assist in training new team members, manage conflicts professionally, and perform opening and closing procedures.

This position requires the ability to work efficiently in a fast-paced environment, manage conflicts constructively, act with integrity, follow directions, and support diverse customer needs, including minors, individuals with special needs, and older adults. Reasonable accommodations will be provided to perform essential job functions.