Online Grocery Pick-Up Clerk

Kroger in; Walton (KY); On-site; USD 28,000 - 36,000; Full time

Job summary

Kroger is seeking an Online Grocery Pick-Up Clerk to efficiently select and gather online orders. This role emphasizes providing excellent customer service, managing conflicts, and ensuring product quality, while offering extensive benefits and opportunities for growth.

Benefits

Extensive healthcare coverage

Flexible scheduling with paid time off

Emotional and financial support via counseling

Associate discounts on purchases

Tuition reimbursement up to $21,000

Opportunities for growth through training

Qualifications

• Ability to work in a fast-paced environment and manage conflicts professionally.
• Act with integrity and support customers of all ages and needs.

Responsibilities

• Select and gather products for customers' online orders efficiently.
• Assemble and deliver orders to customers' cars while ensuring order accuracy.
• Maintain workplace cleanliness and assist in training new team members.

Skills

Customer Service

Conflict Management

Attention to Detail

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide excellent customer service to encourage repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

From a small Cincinnati grocery store over a century ago, we've grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams passionate about food and people together with a common purpose: To Feed the Human Spirit. We innovate tirelessly to create amazing experiences for our customers, communities, and colleagues, with food at the heart of it all.

Here, people matter. We strive to provide the ingredients you need to succeed at work and in life. We support your growth with value and care. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether seeking a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including physical, emotional, and financial support:

• Extensive healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling for full- and part-time roles with paid time off, including holidays and sick leave.
• Emotional and financial support via free counseling and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth via industry-leading training and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page!

In-Store Grocery Shoppers initiate and complete selection for online orders. The Online Grocery Pick-Up team assembles orders, processes payments, and delivers orders to customers' cars. They scan and bag items while following standards, communicate substitutions or issues, and ensure order accuracy and quality. They also maintain cleanliness, report discrepancies, inspect equipment, and assist in training new team members. The role requires working in a fast-paced environment, managing conflicts professionally, acting with integrity, and supporting customers of all ages and needs. Reasonable accommodations will be provided as needed.