Online Grocery Pick-Up Clerk

Kroger in; Harrison (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

Une opportunité passionnante chez un leader de la vente au détail pour le poste d'Online Grocery Pick-Up Clerk, où vous serez responsable de la préparation des commandes en ligne tout en offrant une expérience client exceptionnelle. Ce rôle vous permet de faire partie d'une équipe dynamique, d'aider à répondre aux besoins divers des clients et de bénéficier d'une formation et d'avenues de carrière significatives.

Benefits

Soins de santé complets

Horaires flexibles

Aide financière et conseils gratuits

Remises pour employés

Remboursement des frais de scolarité

Opportunités de croissance

Qualifications

• Capacité à gérer plusieurs tâches dans un environnement dynamique.
• Expérience dans le service à la clientèle est un plus.

Responsibilities

• Sélectionner et préparer les commandes pour les clients en ligne.
• Communiquer avec les clients sur les substitutions et les problèmes.
• Former de nouveaux membres de l'équipe.

Skills

Service client

Gestion du temps

Capacité à travailler en équipe

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival for pickup. Provide a positive customer service experience that encourages repeat online shopping. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Founded over a century ago in Cincinnati as a small grocery store, we have grown into the nation's largest grocer with nearly 2,800 stores in 35 states under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by the purpose: To Feed the Human Spirit. We continuously innovate to create exceptional experiences for our customers, communities, and colleagues, with food at the core.

At our company, people matter. We strive to provide the ingredients you need to craft your own recipe for success at work and in life. We support your growth and success, offering value and care. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're looking for a part-time role or a new career path, we have a fresh opportunity for you. Apply today to join our Kroger family!

What you'll receive from us:

Comprehensive benefits supporting your well-being, including:

• A wide range of healthcare options, including medical, dental, vision, and prescriptions, via company or collective bargaining plans.
• Flexible scheduling for full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Support through free counseling and confidential financial tools via our Employee Assistance Program and Goldman Sachs Ayco.
• Associate discounts on various purchases, including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through industry-leading training and diverse career pathways.

For more details, visit our Benefits Page.

In this role, you will initiate and complete the selection process for customers' online orders, assemble and process orders, and communicate with customers about substitutions or issues. You will ensure order accuracy, maintain cleanliness, and follow safety and legal standards. Your responsibilities include managing equipment, training new team members, and meeting productivity standards. You must work cooperatively in a high-paced environment, handle conflicts professionally, and act with honesty and integrity.

This position requires the ability to support and assist diverse customer needs, including minors, individuals with special needs, and older adults. Reasonable accommodations will be provided to perform essential job functions.