Online Grocery Pick-Up Clerk

Kroger in; Cincinnati (OH); On-site; USD 28,000 - 35,000; Full time

Job summary

Join a leading grocery chain as an Online Grocery Pick-Up Clerk in Cincinnati. In this role, you'll ensure a positive shopping experience, from selecting products to assisting customers with their orders. This position offers flexible scheduling, growth opportunities, and a supportive work environment focused on inclusion and teamwork.

Benefits

Comprehensive healthcare coverage

Flexible scheduling

Tuition reimbursement up to $21,000

Employee Assistance Program

Associate discounts

Opportunities for growth through training

Qualifications

• Eager to learn and adhere to customer service standards.
• Ability to manage conflicts professionally and maintain cleanliness.

Responsibilities

• Select and gather products for online orders efficiently.
• Process payments and deliver orders to customers' cars.
• Ensure order accuracy and maintain cleanliness in staging areas.

Skills

Customer Service

Communication

Organization

Teamwork

Job description

Online Grocery Pick-Up Clerk (Finance)

Select and gather products for customers' online orders efficiently, ensuring freshness and quality. Assemble orders, process coupons and payments, and deliver and load orders into customers' cars upon arrival. Provide a positive customer service experience to encourage repeat online shopping. Demonstrate the company's core values: respect, honesty, integrity, diversity, inclusion, and safety.

Founded over a century ago as a small Cincinnati grocery store, we have grown into the nation's largest grocer with nearly 2,800 stores across 35 states, operating under 28 different names. As America's grocer, we pride ourselves on bringing diverse teams together with a passion for food and people, united by our purpose: To Feed the Human Spirit. We innovate tirelessly to create exceptional experiences for our customers, communities, and colleagues, with food at the heart of it all.

At our company, people matter. We strive to provide the ingredients for your success at work and in life. We support your growth with value and care, helping you to feed your future. If you're caring, purpose-driven, and eager to learn, your potential is unlimited.

Whether you're seeking a part-time role or a new career path, we offer a fresh opportunity. Apply today to join our Kroger family!

What you'll receive from us:

• Comprehensive healthcare coverage including medical, dental, vision, and prescriptions, through company or collective bargaining plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support via our Employee Assistance Program and confidential financial coaching with Goldman Sachs Ayco.
• Associate discounts on a variety of products including food, travel, and technology.
• Up to $21,000 in tuition reimbursement through our Continuing Education program.
• Opportunities for growth through extensive training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

In this role, you will initiate and complete the selection process for customers' online orders, assemble orders, process payments, and deliver orders to customers' cars. Follow all bagging standards, communicate substitutions or issues to customers, and ensure order accuracy and quality. Maintain cleanliness and organization of staging areas, follow all safety and food handling laws, and assist in training new team members. Meet productivity standards and work cooperatively in a high-paced environment, managing conflicts professionally and acting with honesty and integrity. Support customers with special needs and perform essential job functions with or without accommodations.