Online Car Buying Experience Specialist

DriveTime Car Sales, LLC; Mesa (AZ); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(K), company paid life insurance &短

Tuition Reimbursement

Wellness Program

In-House Gym

Paid Time Off

Company events & social activities

Job summary

DriveTime Family of Brands is seeking an Online Experience Advisor to engage customers interested in purchasing vehicles. The role centers on building rapport, guiding customers through the sales process, and scheduling and confirming appointments via multiple channels.

The position emphasizes strong communication, teamwork, and the ability to work within DriveTime policies to drive showroom visits and sales growth.

Qualifications

• Passionate and goal oriented.
• A mind for the details.
• Ability to work well in a high-functioning team environment.
• Excellent verbal and written communication skills.
• Timely.
• Positive emotional resilience.

Responsibilities

• Contact customers who have expressed interest in purchasing a vehicle from DriveTime.
• Clearly communicate the sales process to customers to build interest and engagement.
• Set, confirm, and follow up on appointments with potential customers via phone, text, email, and chat platforms.
• Leverage CRM and online databases to manage leads and drive dealership visits.
• Work with dealerships to meet monthly sales goals and revenue targets.

Skills

Passionate and goal oriented

Attention to detail

Team player

Excellent verbal communication

Excellent written communication

Timely

Emotional resilience

Education

High School Diploma

Associates degree

Job description

DriveTime Family of Brands is seeking an Online Experience Advisor to engage customers interested in purchasing vehicles. The role centers on building rapport, guiding customers through the sales process, and scheduling and confirming appointments via multiple channels.

The position emphasizes strong communication, teamwork, and the ability to work within DriveTime policies to drive showroom visits and sales growth.