Oncology Scheduling & Care Coordination Specialist I

Dana-Farber Cancer Institute; Boston (MA); On-site; USD 46,000 - 54,000; Full time

Job summary

Dana-Farber Cancer Institute in Boston, MA, is seeking a Clinical Scheduling Specialist I to support patient scheduling and care coordination within the Radiation Oncology Program. You will schedule established patient appointments across multiple disease groups using EPIC and ARIA, and help ensure timely access to care.

The role involves collecting required medical records, coordinating imaging orders and specialty appointments, and assisting with patient communication, referrals, and

Qualifications

• Bachelor’s Degree in health administration or related field preferred.
• Up to 1 year of related health care and/or customer service experience.
• Ability to multitask and function as a team member.

Responsibilities

• Schedule appointments and care coordination across disease groups in EPIC/ARIA.
• Collect medical records and ensure availability for care review.
• Coordinate imaging orders and specialty appointments.
• Provide front desk support and cross-coverage as needed.
• Assist with patient communication and referral coordination when care closer to home is needed.

Skills

Multitasking

Verbal & written communication

Computer skills

Education

Bachelor's degree in health administration

Tools

EPIC

ARIA

Job description

Dana-Farber Cancer Institute in Boston, MA, is seeking a Clinical Scheduling Specialist I to support patient scheduling and care coordination within the Radiation Oncology Program. You will schedule established patient appointments across multiple disease groups using EPIC and ARIA, and help ensure timely access to care.

The role involves collecting required medical records, coordinating imaging orders and specialty appointments, and assisting with patient communication, referrals, and