Oncology Scheduler II: Patient Scheduling & Care

US Oncology Inc.; Fort Worth (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401k with company match

Paid time off

Job summary

The US Oncology Network is seeking a Scheduler II to join Texas Oncology in Keller, TX. This full-time role supports multiple Mid-Cities Market locations and may travel to Grapevine and Bedford as needed.

Hours are 8:30a-5p, Monday through Friday, with responsibilities spanning appointment scheduling, patient coordination, and front-office support. Ideal candidates have 0–3 years in a medical office, strong communication, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent required.
• 0-3 years’ experience preferably in a medical office setting.
• Knowledge of medical terminology and coding a plus.
• Excellent communication skills, written and verbal.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.
• Level 2 requires minimum three years office experience, preferably in a medical office setting.
• Level Sr requires minimum five years office experience, preferably in a medical office setting.
• Knowledge of medical terminology and coding required.

Responsibilities

• Answers all incoming calls; assess callers’ needs and directs to appropriate personnel and pages clinic personnel as appropriate.
• Schedules new patients, patient referrals and returning patients in computer system in accordance with physician and/or office guidelines.
• Obtains and enters all insurance authorization, and correspondence relating to referrals in patients charts and/or EMR.
• Collects co-pays, deductible and other out of pocket amounts at time of visit.
• Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding and call coverage.
• Arranges for patients to have financial counseling as needed.
• Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice.
• Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested.
• Prepares correspondence, memos, forms and other typing as requested by supervisor.
• May schedule outpatient appointments/testing/surgeries and hospital admissions upon request. Obtains necessary pre-certification as required.
• May communicate to patient about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed
• May be responsible for follow up on all pre-operative tests to ensure cleared for surgical procedure and communicates with physician and patients if further testing is required before surgery is performed.
• May be responsible for scheduling post-operative follow up appointments with Physicians.
• Where applicable, basic understanding of medical terminology for tests and surgical procedures, including coding and ability to look up codes specific to diagnosis, surgery and scheduling procedure.

Skills

Communication

Medical terminology

Patient service

Microsoft Office

Education

High school diploma or equivalent

Tools

Outlook

Word

Excel

Job description

The US Oncology Network is seeking a Scheduler II to join Texas Oncology in Keller, TX. This full-time role supports multiple Mid-Cities Market locations and may travel to Grapevine and Bedford as needed.

Hours are 8:30a-5p, Monday through Friday, with responsibilities spanning appointment scheduling, patient coordination, and front-office support. Ideal candidates have 0–3 years in a medical office, strong communication, and proficiency with Microsoft Office.