Oncology Scheduler II — Patient Appointments & Coordination

Texas Oncology; San Antonio (TX); On-site; USD 36,000 - 54,000; Full time

Job summary

The US Oncology Network is seeking a Scheduler to join Texas Oncology in the San Antonio clinic. This full-time role schedules patient appointments and tests, answers calls, and acts as liaison between patients and medical staff.

You will handle insurance authorizations, co-pays, and maintain scheduling templates, with emphasis on confidentiality and adherence to policies. The ideal candidate has a high school diploma and 0-3 years in a medical office, proficient in Microsoft Office, with strong

Qualifications

• High school diploma or equivalent required.
• 0-3 years’ experience preferably in a medical office setting.
• Knowledge of medical terminology and coding a plus.
• Excellent communication skills, written and verbal.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.

Responsibilities

• Answers all incoming calls; assesses callers’ needs and directs to appropriate personnel.
• Schedules new patients, referrals and returning patients in the computer system.
• Obtains and enters all insurance authorizations and referrals in EMR.
• Collects co-pays, deductibles and other out-of-pocket amounts.
• Maintains scheduling templates and coordinates with the front office.
• Arranges for financial counseling as needed.
• Protects patient confidentiality and adheres to policies.
• Covers other front office functions as requested.
• May schedule outpatient appointments/tests/surgeries and hospital admissions.

Skills

Communication skills

Education

High School Diploma or equivalent

Tools

Outlook

Word

Excel

Job description

The US Oncology Network is seeking a Scheduler to join Texas Oncology in the San Antonio clinic. This full-time role schedules patient appointments and tests, answers calls, and acts as liaison between patients and medical staff.

You will handle insurance authorizations, co-pays, and maintain scheduling templates, with emphasis on confidentiality and adherence to policies. The ideal candidate has a high school diploma and 0-3 years in a medical office, proficient in Microsoft Office, with strong