Oncology Scheduler - Multi-Location Medical Office

The US Oncology Network; Dallas (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

The US Oncology Network is seeking a Scheduler to join our Medical Oncology team in Dallas, TX. This full-time role supports patient scheduling, referrals, and front‑office operations in a fast-paced clinic. Hours are 8:30am–5:00pm, Monday through Friday, with occasional floating to DFWW region sites as needed.

Ideal candidates will have strong communication skills, experience in a medical office, and proficiency with Microsoft Office. Knowledge of medical terminology and coding is a plus.

Qualifications

• High school diploma or equivalent required.
• 0-3 years’ experience in medical office preferred.
• Knowledge of medical terminology and coding a plus.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (Outlook, Word, Excel) required.
• Minimum three years office experience (Level 2) preferred in a medical office setting.
• Minimum five years office experience (Level Sr) preferred in a medical office setting.

Responsibilities

• Answer incoming calls and direct to appropriate staff.
• Schedule new patients and referrals per guidelines.
• Enter insurance information and referrals in EMR.
• Collect co-pays and other payments at time of visit.
• Maintain scheduling templates and front office coverage.
• Arrange for financial counseling as needed.
• Protect patient confidentiality and adhere to policies.
• Support front office and prepare correspondence and forms.
• Schedule outpatient appointments/tests and pre-certifications as needed.
• Coordinate post-operative follow-up appointments with physicians.
• Understand medical terminology and codes relevant to scheduling.

Skills

Scheduling

Customer service

Microsoft Office

Communication

Education

High school diploma or equivalent

Tools

EMR

Job description

The US Oncology Network is seeking a Scheduler to join our Medical Oncology team in Dallas, TX. This full-time role supports patient scheduling, referrals, and front‑office operations in a fast-paced clinic. Hours are 8:30am–5:00pm, Monday through Friday, with occasional floating to DFWW region sites as needed.

Ideal candidates will have strong communication skills, experience in a medical office, and proficiency with Microsoft Office. Knowledge of medical terminology and coding is a plus.