Oncology Patient Services Specialist – Scheduling & Front Desk

OneOncology; Nashville (TN); Presencial; USD 21.000 - 30.000; Jornada completa

Descripción de la vacante

OneOncology in Nashville, TN is seeking a Patient Services Coordinator to handle registration and scheduling, greet patients, collect demographics and insurance, and manage payments. This role supports efficient clinic operations and coordinates with multiple departments to ensure smooth patient flow.

The position requires a high school diploma or GED, 5 years of office experience with customer service, EMR experience or willingness to learn, and strong MS Office skills.

Formación

• High school diploma or GED required.
• 5 years of experience in a professional office with customer service.
• EMR experience required or available to learn within 90 days.
• Strong computer skills including Windows, MS Office, and email.

Responsabilidades

• Answers the telephones and greets patients in a courteous, efficient manner.
• Routes calls/messages to appropriate discipline/department.
• Conducts patient registration and scheduling; collects demographics, insurance, co-pays and payments.
• Enters information into PM or EHR; handles both hard copy and electronic documents.
• Prepares the EHR for next provider visit and coordinates with satellite clinics as needed.
• Maintains confidentiality and adheres to clinic policies.

Conocimientos

Customer service

Communication skills

Organizational skills

Multitasking

Educación

High school diploma or GED

Herramientas

EMR systems

MS Office

Windows OS

Email handling

Descripción del empleo

OneOncology in Nashville, TN is seeking a Patient Services Coordinator to handle registration and scheduling, greet patients, collect demographics and insurance, and manage payments. This role supports efficient clinic operations and coordinates with multiple departments to ensure smooth patient flow.

The position requires a high school diploma or GED, 5 years of office experience with customer service, EMR experience or willingness to learn, and strong MS Office skills.