Patient Services & Scheduling Specialist

Tennessee Oncology; Nashville (TN); On-site; USD 42,000 - 54,000; Full time

Job summary

Tennessee Oncology in Nashville is seeking a Patient Services Coordinator to provide total medical office support, including registration, scheduling, insurance information collection, co-pays, and processing of appointments. You will enter data into the EHR/PM system, prepare records for next providers, and ensure accurate documentation while delivering excellent customer service across our clinics.

This role requires a high school diploma or GED, 5 years of professional office experience,

Qualifications

• High school diploma or GED.
• 5 years’ experience in a professional office with customer service.
• Strong computer skills including Windows file management and MS Office.
• Electronic Medical Records (EMR/EHR) experience required.
• Good verbal and written communication skills.
• Ability to work productively in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Excellent customer service skills.

Responsibilities

• Answers the telephones and greets patients in a courteous, efficient manner.
• Registers patients and collects demographic and insurance information.
• Collects co-pays and payments, schedules internal and external appointments.
• Enters data into the PM/EHR system and maintains patient records.
• Prepares Electronic Health Records for next provider visit.
• Coordinates with pre-certification for urgent cases and denials.
• Maintains confidentiality and adheres to SOPs across clinics.
• Travels to satellite clinics as needed.

Skills

Customer service

Verbal & written communication

Organizational skills

MS Office

EMR/EHR systems

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR)

Job description

Tennessee Oncology in Nashville is seeking a Patient Services Coordinator to provide total medical office support, including registration, scheduling, insurance information collection, co-pays, and processing of appointments. You will enter data into the EHR/PM system, prepare records for next providers, and ensure accurate documentation while delivering excellent customer service across our clinics.

This role requires a high school diploma or GED, 5 years of professional office experience,