Patient Services & Scheduling Specialist

Tennessee Oncology, PLLC; Nashville (TN); On-site; USD 22,000 - 33,000; Full time

Job summary

Tennessee Oncology, PLLC is seeking a Patient Services Coordinator to provide total medical office support across registration, scheduling, and front-desk duties. You will greet patients, verify insurance, collect co-pays, and manage appointments while ensuring accurate demographics and smooth clinic flow.

Proficiency with EMR and MS Office is preferred; strong communication and customer service are essential in a fast-paced environment.

Qualifications

• Requires high school diploma or GED.
• Minimum 2 years in a professional office with customer service experience.
• Experience with EMR software preferred or within 90 days.

Responsibilities

• Register and schedule patients; greet and check in visitors.
• Handle multi-line phone system and relay information.
• Collect co-pays and post payments; balance at day's end.
• Verify demographics and insurance; obtain referrals.
• Coordinate appointments for multiple physicians.
• Maintain EMR readiness and patient records; HIPAA compliance.

Skills

Verbal and written communication

Fast-paced work

Organizational skills

Customer service

Education

High school diploma or GED

Tools

MS Office

EMR system

Job description

Tennessee Oncology, PLLC is seeking a Patient Services Coordinator to provide total medical office support across registration, scheduling, and front-desk duties. You will greet patients, verify insurance, collect co-pays, and manage appointments while ensuring accurate demographics and smooth clinic flow.

Proficiency with EMR and MS Office is preferred; strong communication and customer service are essential in a fast-paced environment.