Oncology Patient Services Coordinator — Front Desk & Scheduling

The US Oncology Network; Orland Park (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical

HRCA

HAS

Dental

Vision

Life Insurance

Short-Term Disability

Long-Term Disability

Employee Assistance Program

Commuter Benefits

401(k)

Wellness Program

Job summary

The US Oncology Network is seeking a Patient Services Coord. I for an in-office role at 82 Orland Square Drive, Orland Park, IL. This full-time position greets patients, schedules visits, collects co-pays, and supports clinic staff in a fast-paced oncology setting.

You will handle phone calls, update patient demographics, verify insurance information, and maintain a courteous, compliant front-desk operation aligned with our shared values and HIPAA guidelines.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and MicroSoft (Outlook, Office Word, and Excel) required.
• Must successfully complete required e-learning courses within 90 days of occupying position.
• Demonstrates Adaptability, Handles day to day work challenges confidently; adjusts to multiple demands.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination.
• Collects, proofs for completeness, and files patient forms.
• Updates demographics and insurance information in the system.
• Collects co-pays and balances; provides receipt.
• Answers, screens, and responds to routine questions, routes to appropriate personnel, or take thorough messages.

Skills

Reception experience

MS Office proficiency

Adaptability

Attention to detail

Education

High school diploma or equivalent

Tools

MS Outlook

MS Word

Excel

Job description

The US Oncology Network is seeking a Patient Services Coord. I for an in-office role at 82 Orland Square Drive, Orland Park, IL. This full-time position greets patients, schedules visits, collects co-pays, and supports clinic staff in a fast-paced oncology setting.

You will handle phone calls, update patient demographics, verify insurance information, and maintain a courteous, compliant front-desk operation aligned with our shared values and HIPAA guidelines.