Oncology Patient Services Coordinator — Travel: Chicago

The US Oncology Network; Chicago Ridge (IL); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical

HRCA

HAS

Dental

Vision

Life Insurance

STD

LTD

EAP

Commuter Benefits

401(k)

Wellness Program

Job summary

The US Oncology Network is seeking a Patient Services Coordinator to greet patients, manage front-desk duties, verify insurance, schedule appointments, and handle payments in a fast-paced oncology setting.

Travel to Downers Grove and Burr Ridge is required; candidates should be capable of supporting a multi-disciplinary team while maintaining high patient service levels and HIPAA compliance.

Qualifications

• High school diploma or equivalent required.
• At least 18 months front medical office receptionist experience with insurance forms and scheduling software.
• Proficiency with computer systems and Microsoft Office applications.
• Must complete required e-learning courses within 90 days of hire.
• Bilingual preferred.

Responsibilities

• Greets patients and visitors in a prompt, courteous, professional manner.
• Checks in patients and informs clinical staff of arrivals.
• Prepares and explains paperwork for examinations.
• Ensures accurate insurance, demographic, and eligibility data.
• Collects, proofs, and files patient forms; updates information.
• Collects co-pays; provides receipts and maintains accuracy of accounts.
• Verifies insurance eligibility and pre-authorization needs.
• Responds to routine inquiries and routes messages to appropriate staff.
• Schedules returning appointments per physician/office guidelines.
• Maintains confidentiality and HIPAA compliance.
• Performs general administrative tasks and keeps lobby organized.

Skills

Front desk experience

Customer service

Bilingual (preferred)

Computer proficiency

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Excel

Job description

The US Oncology Network is seeking a Patient Services Coordinator to greet patients, manage front-desk duties, verify insurance, schedule appointments, and handle payments in a fast-paced oncology setting.

Travel to Downers Grove and Burr Ridge is required; candidates should be capable of supporting a multi-disciplinary team while maintaining high patient service levels and HIPAA compliance.