Patient Services Lead - Front Desk & Scheduling

The US Oncology Network; Chicago Ridge (IL); On-site; USD 55,000 - 65,000; Full time

Job summary

The US Oncology Network is seeking a Patient Services Supervisor for the Gynecologic Cancer Institute of Chicago, a division of Affiliated Oncologists, located in Chicago Ridge, IL. The role oversees front desk operations, scheduling, and patient registration to support quality clinical services.

The position requires a healthcare-related degree and at least 3 years in a healthcare front office, with strong supervisory and communication abilities.

Qualifications

• Certificate of Completion or Associate Degree in a healthcare field.
• 3 years experience in front office operations in a healthcare environment.
• Ability to read, write and communicate effectively in English.

Responsibilities

• Plan, supervise and direct front desk and records room activities.
• Reconcile daily receipts; support patient financial interactions.
• Coordinate patient registration, scheduling and referrals; assist with accounts.

Skills

Staff supervision

Staff training

Customer service

Communication

Education

Certificate/Associates in healthcare

Tools

MS Outlook

MS Excel

MS Word

EMR software

CPT-4 / ICD-9 knowledge

Job description

The US Oncology Network is seeking a Patient Services Supervisor for the Gynecologic Cancer Institute of Chicago, a division of Affiliated Oncologists, located in Chicago Ridge, IL. The role oversees front desk operations, scheduling, and patient registration to support quality clinical services.

The position requires a healthcare-related degree and at least 3 years in a healthcare front office, with strong supervisory and communication abilities.