Oncology Front Desk & Patient Services Coordinator

US Oncology Network-wide Career Opportunities; Ocala (FL); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401k with company match

PTO

Wellness program

Tuition reimbursement

Employee assistance program

Discounts on retailers

Job summary

US Oncology Network-wide Career Opportunities in Ocala, FL is seeking a professional front desk receptionist to greet patients, check them in, collect co-pays, verify insurance, and route calls to clinical staff with courtesy and accuracy.

You'll maintain patient records, schedule appointments, assist with paperwork, and ensure HIPAA compliance in a busy oncology clinic. The role requires a high school diploma and 18+ months of front desk experience with scheduling software and MS Office.

Qualifications

• High school diploma or equivalent.
• At least 18 months front medical office receptionist experience with insurance forms and scheduling software.
• Knowledge of practice routines and scheduling is a plus.
• Proficiency with computer systems and MS Office (Outlook, Word, Excel).
• Must complete required e-learning courses within 90 days of starting.
• Demonstrates adaptability, commitment to quality and timely communication.

Responsibilities

• Greets patients and visitors in a prompt, courteous, and professional manner and checks in arrivals.
• Collects co-pays, verifies insurance, and updates patient demographics in the system.
• Answers phone calls and routes messages to appropriate personnel.
• Schedules appointments and outside consults as ordered by physicians.
• Maintains charts, scans forms, and supports confidentiality and HIPAA compliance.
• Provides general administrative support and ensures office supplies are stocked.

Skills

Front desk experience

Scheduling software

Microsoft Office

Outlook

Word

Excel

Education

High school diploma or equivalent

Tools

Scheduling software

Microsoft Office

Outlook

Word

Excel

Job description

US Oncology Network-wide Career Opportunities in Ocala, FL is seeking a professional front desk receptionist to greet patients, check them in, collect co-pays, verify insurance, and route calls to clinical staff with courtesy and accuracy.

You'll maintain patient records, schedule appointments, assist with paperwork, and ensure HIPAA compliance in a busy oncology clinic. The role requires a high school diploma and 18+ months of front desk experience with scheduling software and MS Office.