Oncology Patient Services Coordinator

American Oncology Partners, PA; Olympia (WA); Presencial; USD 29.000 - 40.000; Tempo integral

Resumo da vaga

American Oncology Partners, PA is hiring a Patient Services Specialist to deliver front-end support across intake, scheduling, medical records, and billing in a multi-site oncology practice. You will ensure accurate documentation, guide patients through the visit process, and uphold outstanding customer service standards.

Ideal candidates have at least one year in healthcare, strong communication, and proficiency with Microsoft Office; familiarity with EMR systems and HIPAA guidelines is a plus.

Qualificações

• Healthcare experience preferred with strong customer service focus.
• Ability to manage multiple tasks with attention to detail.
• Experience using EMR systems and billing workflows is a plus.

Responsabilidades

• Greet patients and verify identity; document arrival and location in the EMR.
• Schedule appointments and coordinate physician requests across offices.
• Maintain patient charts and manage medical records in the EMR and billing systems.
• Collect payments and post co-pays; notify Financial Counselor when needed.
• Respond to calls and route messages within the EMR.
• Ensure HIPAA-compliant handling of patient information.

Conhecimentos

Interpersonal communication

Multitasking

Organizational skills

Customer service

Attention to detail

Formação

High School Diploma

Associates degree preferred

Ferramentas

Microsoft Word

Microsoft Excel

PowerPoint

Descrição da vaga

American Oncology Partners, PA is hiring a Patient Services Specialist to deliver front-end support across intake, scheduling, medical records, and billing in a multi-site oncology practice. You will ensure accurate documentation, guide patients through the visit process, and uphold outstanding customer service standards.

Ideal candidates have at least one year in healthcare, strong communication, and proficiency with Microsoft Office; familiarity with EMR systems and HIPAA guidelines is a plus.