Multi-Site Patient Services & Scheduling

American Oncology Management Company; Olympia (WA); Sur place; USD 29 000 - 40 000; Plein temps

Résumé du poste

American Oncology Management Company is seeking a Patient Services Specialist to provide high-quality front-end patient support, manage intake, scheduling, medical records, and financial transactions with accurate documentation and exceptional service.

The role involves cross-coverage across stations, ensuring compliance with HIPAA and clinic policies, and maintaining a positive patient experience across multi-site locations.

Qualifications

• Education: High School Diploma; Associates degree preferred.
• Experience: 1 year in healthcare; physician office experience preferred.
• Skills: strong interpersonal and communication skills with diverse populations.
• Ability to manage multiple priorities in a fast-paced environment.

Responsabilités

• Greet patients and caregivers professionally to create a welcoming environment.
• Check in patients and verify identity per standards; document in EMR.
• Collect, document, and post patient payments; issue receipts.

Connaissances

Interpersonal communication

Customer service

Multitasking

Attention to detail

MS Office proficiency

Formation

High School Diploma

Associates degree preferred

Outils

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Description du poste

American Oncology Management Company is seeking a Patient Services Specialist to provide high-quality front-end patient support, manage intake, scheduling, medical records, and financial transactions with accurate documentation and exceptional service.

The role involves cross-coverage across stations, ensuring compliance with HIPAA and clinic policies, and maintaining a positive patient experience across multi-site locations.