Oncology Patient Concierge & Scheduler

Urology-Clinics-of-North-Texas; Plano (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The Oncology Patient Coordinator at Urology-Clinics-of-North-Texas supports Medical Oncology and Radiation Oncology clinics with patient registration, appointment scheduling, and insurance verification. You will ensure accurate demographics and up-to-date information in the EHR, while coordinating with Billing and clinical staff to deliver compassionate patient care.

Key duties include check-in, appointment management, referral coordination, and handling payments, with strong attention to HIPAA

Qualifications

• Excellent customer service and interpersonal skills.
• Strong verbal and written communication abilities.
• Ability to manage multiple priorities in a fast-paced medical office.

Responsibilities

• Patient registration, check-in, and front-office support with courtesy and compassion.
• Schedule appointments and coordinate between Medical Oncology and Radiation Oncology divisions.
• Verify insurance coverage and collect payments per procedures.
• Maintain accurate patient information in the electronic health record and related systems.

Education

High school diploma or equivalent

Tools

NextGen

Phreesia

Job description

The Oncology Patient Coordinator at Urology-Clinics-of-North-Texas supports Medical Oncology and Radiation Oncology clinics with patient registration, appointment scheduling, and insurance verification. You will ensure accurate demographics and up-to-date information in the EHR, while coordinating with Billing and clinical staff to deliver compassionate patient care.

Key duties include check-in, appointment management, referral coordination, and handling payments, with strong attention to HIPAA