Oncology Patient Services Coordinator

US Oncology Inc.; Houston (TX); Hybrid; USD 38,000 - 52,000; Full time

Job summary

The US Oncology Network is seeking a Patient Services Coordinator to support the Urology Department at a Houston clinic. This full-time role involves greeting patients, scheduling appointments, handling calls, collecting co-pays, and maintaining patient information with HIPAA compliance.

Levels 1–Sr are based on experience; the position requires front desk experience, basic computer skills, and the ability to manage multiple tasks in a busy clinic environment. Typical hours are M-F, 7:45a–5:00p.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Outlook, Word, and Excel required.
• Must complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Registers and schedules appointments for patients in an efficient and timely manner.
• Answers, screens, and directs all incoming calls to appropriate personnel relaying messages between patients and clinical staff.
• Collects co-pays and balances; provides receipt and updates demographics.
• Schedules returning appointments and provides directions and details to patients.
• Maintains lobby area and office supplies, ensuring confidentiality and HIPAA compliance.

Skills

Receptionist experience

Computer skills

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

The US Oncology Network is seeking a Patient Services Coordinator to support the Urology Department at a Houston clinic. This full-time role involves greeting patients, scheduling appointments, handling calls, collecting co-pays, and maintaining patient information with HIPAA compliance.

Levels 1–Sr are based on experience; the position requires front desk experience, basic computer skills, and the ability to manage multiple tasks in a busy clinic environment. Typical hours are M-F, 7:45a–5:00p.