Oncology Patient Services Coordinator - Scheduling

RiseMe; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Texas Oncology in Fort Worth is seeking a Patient Services Coordinator to warmly greet patients, check in, and schedule appointments in a fast-paced outpatient clinic. You will answer calls, relay messages to clinical staff, collect co-pays, update patient demographics, and ensure accurate records while upholding HIPAA compliance.

This full-time role supports the Urology Department at 5450 Clearfork Main Street Suite 420 in Fort Worth, TX.

Qualifications

• High school diploma or equivalent required.
• Receptionist/office experience preferred.
• Proficiency with computer systems and Microsoft Office required.
• Must complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greet patients and visitors in a prompt, courteous and professional manner.
• Check in patients and inform clinical staff of arrival; schedule appointments.
• Answer, screen, and route calls; relay messages to staff as needed.
• Collect co-pays, verify insurance and update patient demographics.
• Provide general administrative support and maintain lobby/office supplies.
• Adhere to confidentiality and HIPAA requirements; support compliance.

Skills

Receptionist experience

Customer service

Communication skills

Computer literacy

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Scheduling software

Job description

Texas Oncology in Fort Worth is seeking a Patient Services Coordinator to warmly greet patients, check in, and schedule appointments in a fast-paced outpatient clinic. You will answer calls, relay messages to clinical staff, collect co-pays, update patient demographics, and ensure accurate records while upholding HIPAA compliance.

This full-time role supports the Urology Department at 5450 Clearfork Main Street Suite 420 in Fort Worth, TX.