Oncology Patient Concierge & Scheduling Specialist

Urology Clinics Of North Texas; Plano (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Urology Clinics Of North Texas is seeking an Oncology Patient Coordinator to support Medical Oncology and Radiation Oncology clinics. You will handle patient registration, check-in, scheduling, referrals, insurance verification, and payment collection, ensuring accurate data in NextGen and Phreesia.

This role requires empathy, attention to detail, and the ability to manage multiple tasks in a fast-paced medical practice while collaborating with physicians, Billing, and management to deliver

Qualifications

• High school diploma or equivalent required.
• Experience in medical office front desk or patient access preferred.
• Knowledge of NextGen and Phreesia is preferred.

Responsibilities

• Greet patients, verify demographics, and collect payments.
• Schedule appointments and manage referrals across divisions.
• Verify insurance and update patient records in EHR.
• Document calls, messages, and scheduling changes promptly.
• Maintain confidentiality and HIPAA compliance.

Skills

Customer service

Communication

Organization

Multitasking

HIPAA

Teamwork

Education

High school diploma

Tools

NextGen

Phreesia

Job description

Urology Clinics Of North Texas is seeking an Oncology Patient Coordinator to support Medical Oncology and Radiation Oncology clinics. You will handle patient registration, check-in, scheduling, referrals, insurance verification, and payment collection, ensuring accurate data in NextGen and Phreesia.

This role requires empathy, attention to detail, and the ability to manage multiple tasks in a fast-paced medical practice while collaborating with physicians, Billing, and management to deliver