Oncology Patient Access Specialist – Day Shift

Northwestern Memorial Healthcare; Warrenville (IL); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Tuition reimbursement

Loan forgiveness

401(k) matching

Job summary

Northwestern Medicine is seeking a Patient Service Representative for the Oncology unit. This full-time day shift position involves checking patients in and out, collecting payments, and ensuring accurate registration and scheduling.

The role emphasizes exceptional customer service in a busy clinic environment. Requirements include a high school diploma or GED and 0–2 years of customer service experience; healthcare exposure and medical terminology knowledge are preferred.

Qualifications

• High school diploma or GED equivalent.
• 0 to 2 years' experience in a customer service position.

Responsibilities

• Greeting and check-in/out of patients and guests.
• Confirm patient identity and visit information.
• Collect co-payments and post payments.
• Process registrations and handle end-of-day cash drawer.
• Inform patients of delays and schedule appointments.
• May float to other ICCs/departments.
• Perform additional duties as assigned.

Skills

Customer service

Education

High school diploma or GED

Job description

Northwestern Medicine is seeking a Patient Service Representative for the Oncology unit. This full-time day shift position involves checking patients in and out, collecting payments, and ensuring accurate registration and scheduling.

The role emphasizes exceptional customer service in a busy clinic environment. Requirements include a high school diploma or GED and 0–2 years of customer service experience; healthcare exposure and medical terminology knowledge are preferred.