Oncology Patient Access Navigator

GSK; Sacramento (CA); On-site; USD 167,000 - 279,000; Full time

Benefits offered by this job

Health benefits

Retirement benefits

Paid holidays

Vacation time

Parental and caregiver leave

Job summary

GSK is seeking a Patient Access Manager to serve as a field-based single point of contact for providers, patients and caregivers across the Oncology portfolio. You will guide onboarding, access, and ongoing treatment journeys, focusing on coverage, coding and payment questions after a prescribing decision.

This non-promotional role requires 3+ years in access-related fields, travel up to 20%, and ensuring HIPAA-compliant handling of patient information.

Qualifications

• Bachelor's degree required; 3+ years in field reimbursement, hub case management, patient experience programs, or navigating insurance verification and prior authorization.
• Willingness to travel up to 20% with valid driver's license.
• Experience with payer coverage, coding, and payment policies in oncology.

Responsibilities

• Serve as the point of contact for patients, caregivers, and HCP staff on coverage, education, and enrollment in GSK services.
• Educate provider offices on payer policies, prior authorization, and coverage outcomes.
• Coordinate enrollment in PAP and guide offices through consent and required information.
• Document interactions in Salesforce Health Cloud and ensure accurate records.
• Collaborate with payer account managers, oncology sales, and specialty pharmacy teams.
• Report adverse events and maintain HIPAA-compliant handling of patient data.

Skills

Field reimbursement

Hub case management

Patient experience programs

Insurance verification

Prior authorization

Access policies

Education

Bachelor's degree

Tools

Salesforce Health Cloud

Job description

GSK is seeking a Patient Access Manager to serve as a field-based single point of contact for providers, patients and caregivers across the Oncology portfolio. You will guide onboarding, access, and ongoing treatment journeys, focusing on coverage, coding and payment questions after a prescribing decision.

This non-promotional role requires 3+ years in access-related fields, travel up to 20%, and ensuring HIPAA-compliant handling of patient information.