Oncology Patient Access Navigator

GSK; Durham (NC); Remote; USD 152,000 - 254,000; Full time

Benefits offered by this job

Health benefits

Retirement plan

Paid time off

Parental leave

Job summary

GSK is seeking a Patient Access Manager to guide providers and patients through coverage, reimbursement, and support solutions across the Oncology portfolio. This field-based role serves as the primary contact for consented patients and caregivers, enabling onboarding and ongoing treatment journey navigation.

You will educate offices on payer policies, assist with access case resolution, and escalate complex issues to leadership, while ensuring HIPAA-compliant, accurate case documentation in

Qualifications

• Bachelor's degree required; 3+ years in field reimbursement, hub case management, or patient experience programs.
• Ability to travel up to 20%, including overnights.
• Valid driver’s license required.

Responsibilities

• acts as primary SPOC for patients, caregivers, and HCP staff across oncology access programs.
• Educates on payer coverage, coding, payment policies, and patient support programs.

Skills

Data to Insights

Digital Fluency

Market Access Strategies

Matrix Leadership

Payer Evidence

Pricing Strategies

Scientific Literacy

Education

Bachelor's degree

Advanced degree (MBA/MPH/PharmD)

Tools

Salesforce Health Cloud

Job description

GSK is seeking a Patient Access Manager to guide providers and patients through coverage, reimbursement, and support solutions across the Oncology portfolio. This field-based role serves as the primary contact for consented patients and caregivers, enabling onboarding and ongoing treatment journey navigation.

You will educate offices on payer policies, assist with access case resolution, and escalate complex issues to leadership, while ensuring HIPAA-compliant, accurate case documentation in