Oncology Patient Access Leader

GSK; Durham (NC); On-site; USD 80,000 - 110,000; Full time

Job summary

GSK is seeking a Field-based Patient Access Manager to serve as the single point of contact for providers and patients across the Oncology portfolio, guiding onboarding, access, and ongoing treatment journeys while ensuring compliance with HIPAA and program rules.

The role includes enrollment support, payer discussions, coding and payment guidance, and coordination with Specialty Pharmacy and back-office teams, with travel up to 20% and a commitment to data integrity.

Qualifications

• Bachelor's degree required.
• 3+ years of experience in field reimbursement, hub case management, patient experience programs, or related areas.
• Ability to travel up to 20%, including overnights.
• Valid driver's license.

Responsibilities

• Serve as the patient navigation SPOC, educating on oncology care, benefits discussions, and program-specific resources.
• Conduct welcome calls and ongoing journey touchpoints, guiding patients through onboarding and enrollment.
• Support patient enrollment in GSK services (PAP) and assist offices with enrollment requirements and consent capture.
• Provide program-specific education and discuss coverage outcomes, cost-sharing, and financial assistance options.
• Coordinate with Specialty Pharmacy, Medical Information, REMS vendors, and Benefits Specialists for case management and tracking.
• Document all interactions in Salesforce Health Cloud / CRM and report adverse events per timelines.

Skills

Data to Insights

Digital Fluency

Market Access Strategies

Matrix Leadership

Payer Evidence

Pricing Strategies

Scientific Literacy

Education

Bachelor's degree

Tools

Salesforce Health Cloud

Job description

GSK is seeking a Field-based Patient Access Manager to serve as the single point of contact for providers and patients across the Oncology portfolio, guiding onboarding, access, and ongoing treatment journeys while ensuring compliance with HIPAA and program rules.

The role includes enrollment support, payer discussions, coding and payment guidance, and coordination with Specialty Pharmacy and back-office teams, with travel up to 20% and a commitment to data integrity.