Oncology Patient Access Leader (Remote)

GlaxoSmithKline

Durham (NC)

Hybrid

USD 90,000 - 120,000

Full time

3 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

GlaxoSmithKline is seeking a Patient Access Manager to serve as the field-based SPOC for oncology patients and providers in the US. You will guide enrollment, educate on coverage and cost-sharing, and maintain compliant case documentation within our systems from Durham/North Carolina territory.

The role requires clinical and payer-navigation experience, willingness to travel, and adherence to HIPAA and program policies while coordinating with back-office and specialty teams to ensure patients

Qualifications

Bachelor's degree required.
3+ years in field reimbursement, hub case management, patient experience programs, insurance verification, prior authorization, or access programs.
Willingness to travel up to 20%, including overnights.
Valid driver's license required.

Responsibilities

Serve as the point of contact for patients, caregivers, and HCP office staff, providing approved information on oncology care and coverage.
Guide patients through enrollment in GSK PAP and related services, including required documents and consent capture.
Educate patients on coverage outcomes, cost-sharing, and financial assistance options.
Document all interactions in Salesforce Health Cloud / CRM per program standards.
Maintain HIPAA compliance and segregation of patient-facing vs. account-facing activity.
Coordinate with Specialty Pharmacy, Medical Information, and Benefits teams as needed.