Oncology Patient Access Lead (Remote)

GlaxoSmithKline; Phoenix (AZ); Remote; USD 152,000 - 254,000; Full time

Job summary

GlaxoSmithKline is seeking a Patient Access Manager to serve as the field-based single point of contact for oncology patients and providers, guiding onboarding, access, and ongoing care across the portfolio.

Responsibilities include educating on coverage, assisting enrollment in GSK services, and coordinating with payers and pharmacies while ensuring compliant documentation and privacy protections.

Qualifications

• Bachelor's degree required.
• 3+ years in field reimbursement, hub case management, or patient access roles.
• Willingness to travel up to 20% with a valid driver’s license.

Responsibilities

• Serve as SPOC for patients, caregivers and HCP staff on oncology access and education.
• Assist patient enrollment in GSK services and guide through enrollment requirements.
• Educate on coverage, cost-sharing, and patient financial assistance options.
• Navigate transfers to Specialty Pharmacy and back-office Benefits Specialists as needed.
• Document interactions and ensure HIPAA-compliant communication in systems.

Skills

Field-based experience

Healthcare access

Communication skills

Education

Bachelor's degree

Tools

Salesforce Health Cloud

Job description

GlaxoSmithKline is seeking a Patient Access Manager to serve as the field-based single point of contact for oncology patients and providers, guiding onboarding, access, and ongoing care across the portfolio.

Responsibilities include educating on coverage, assisting enrollment in GSK services, and coordinating with payers and pharmacies while ensuring compliant documentation and privacy protections.