Oncology Patient Access Lead - Remote

GlaxoSmithKline; Sioux Falls (SD); On-site; USD 70,000 - 100,000; Full time

Job summary

GlaxoSmithKline is seeking a Patient Access Manager to serve as a field-based SPOC, guiding providers and patients through onboarding, coverage, and ongoing access across the Oncology portfolio.

Responsibilities include patient education on coverage and financial assistance, enrollment support for GSK programs, and documentation in Salesforce Health Cloud with strict HIPAA compliance. Travel up to 20% is required.

Qualifications

• Bachelor's degree.
• 3+ years of experience in field reimbursement, hub case management, patient experience programs, helping patients and providers navigate insurance verification, prior authorization requirements, and access criteria.

Responsibilities

• Serve as the point of contact for patients, caregivers, and HCP staff, providing approved information on oncology care and program resources.
• Educate patients on coverage outcomes, cost-sharing, and financial assistance options.
• Support patient enrollment in GSK services and guide offices through enrollment requirements.
• Document interactions in Salesforce Health Cloud / CRM per program standards.
• Travel up to 20% including overnights.
• Adhere to HIPAA and compliance guidelines.

Skills

Data to Insights, Digital Fluency, PSS

Education

Bachelor's degree

Advanced degree (MBA/MPH/PharmD)

Job description

GlaxoSmithKline is seeking a Patient Access Manager to serve as a field-based SPOC, guiding providers and patients through onboarding, coverage, and ongoing access across the Oncology portfolio.

Responsibilities include patient education on coverage and financial assistance, enrollment support for GSK programs, and documentation in Salesforce Health Cloud with strict HIPAA compliance. Travel up to 20% is required.