Oncology Access & Reimbursement Lead

GlaxoSmithKline; Indianapolis (IN); Remote; USD 152,000 - 254,000; Full time

Job summary

GlaxoSmithKline is seeking a Field-based Patient Access Manager to serve as the single point of contact for providers, patients, and caregivers across the Oncology portfolio. You will support onboarding, access, enrollment, and ongoing treatment navigation, ensuring compliant, patient-centered assistance and coordination with back-office teams.

The role emphasizes education on coverage, cost-sharing, and financial assistance, with responsibilities spanning enrollment, documentation, and

Qualifications

• Bachelor's degree required.
• 3+ years in field reimbursement, hub case management, or patient experience programs.
• Willingness to travel up to 20%, valid driver's license.

Responsibilities

• Serve as the point of contact for patients, caregivers, and HCP staff, providing approved information on oncology care and program resources.
• Educate on coverage, coding, and payment policies for GSK Oncology products.
• Support patient enrollment in GSK services (PAP) and guide offices through enrollment requirements.
• Document interactions in Salesforce Health Cloud and maintain compliance with SOPs and HIPAA.

Skills

Patient Access

Healthcare payer

Payer policies

Salesforce Health Cloud

Patient navigation

Regulatory compliance

Education

Bachelor's degree

Tools

Salesforce Health Cloud

Job description

GlaxoSmithKline is seeking a Field-based Patient Access Manager to serve as the single point of contact for providers, patients, and caregivers across the Oncology portfolio. You will support onboarding, access, enrollment, and ongoing treatment navigation, ensuring compliant, patient-centered assistance and coordination with back-office teams.

The role emphasizes education on coverage, cost-sharing, and financial assistance, with responsibilities spanning enrollment, documentation, and