Oncology New Patient Navigator

Duke Clinical Research Institute; Raleigh (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

Duke Health Lake Norman Hospital in Mooresville, North Carolina, is seeking an Oncology New Patient Coordinator (NPC) to manage patient registration, scheduling, and care coordination for new oncology patients. The NPC supports Breast, GI, and GU oncology teams, coordinating referrals, records, and appointments across the Duke Health system.

Responsibilities include ensuring accurate demographics, insurance data, and clinical templates, while educating patients on cancer care pathways and

Qualifications

• 2 years' experience in a healthcare scheduling role.
• 3 years' relevant work experience (call center, scheduling, customer service).
• Bachelor's degree preferred.

Responsibilities

• Coordinate oncology care scheduling and patient registration.
• Obtain records from referring providers and facilities.
• Educate patients about cancer care processes.
• Prepare and review patient appointments in Epic.
• Collaborate with disease group providers and care teams.

Education

High school diploma

Bachelor's degree preferred

Job description

Duke Health Lake Norman Hospital in Mooresville, North Carolina, is seeking an Oncology New Patient Coordinator (NPC) to manage patient registration, scheduling, and care coordination for new oncology patients. The NPC supports Breast, GI, and GU oncology teams, coordinating referrals, records, and appointments across the Duke Health system.

Responsibilities include ensuring accurate demographics, insurance data, and clinical templates, while educating patients on cancer care pathways and