Oncology New Patient Care Coordinator

Duke PA

Raleigh (NC)

In loco

USD 52.000 - 68.000

Tempo pieno

8 giorni fa

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Descrizione del lavoro

Duke Health in Raleigh, NC is seeking an Oncology New Patient Coordinator (NPC) to act as the first point of contact for new oncology patients. You will handle registration, scheduling, insurance updates, and coordination of care with disease-specific teams.

The NPC must demonstrate excellent customer service, understand cancer staging and treatment basics, and work within Duke’s scheduling guidelines. This on-site role requires 8:30am-5pm, Monday to Friday, and involves collecting medical

Competenze

High school diploma required; Bachelor's degree preferred.
2 years' experience in a health care or health care scheduling position and 3 years' experience of relevant work experience (call center, health care scheduling, financial clearance, customer service, education) required with no degree or an equivalent combination of relevant education and/or experience.
With Bachelor's Degree, 1 year relevant work experience in a health care or health care scheduling position.

Mansioni

Scheduling and coordination of oncology care; first point of contact for patients and care teams.
Record coordination: collect and review medical records from multiple sources and upload to Epic.
Record and prepare new patient packets; coordination of referrals and insurance updates.
Follow scheduling policies and guidelines across the DUHS system and assist in daily operations.