Oncology Front Desk & Scheduling Specialist

Hackensack Meridian Health; Neptune City (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Paid leave

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to manage front desk operations in ambulatory care. You will check in/out patients, verify demographics, collect copayments and support EMR data entry.

The role emphasizes patient experience and efficient scheduling in a fast-paced environment. Ideal candidates have 1+ year customer service experience, strong communication, and the ability to multitask across multiple front desk duties while ensuring confidentiality and quality

Qualifications

• High School diploma or GED required; associates degree preferred.
• 1+ year experience in a public/customer service setting.
• Strong communication and multitasking in a fast-paced environment.
• Travel to various locations may be required; reliable transportation needed.
• Proficient with computers including MS Office and Google Suite.

Responsibilities

• Greet patients and visitors; ensure check-in/check-out accuracy.
• Verify demographics, collect payments, and confirm insurance eligibility.
• Enter patient information into EMR and support scheduling and referrals.
• Handle incoming communications and direct to appropriate staff.
• Maintain confidentiality and deliver high-quality patient care.

Skills

Customer service

Multitasking

Communication

Time management

Travel flexibility

Reliable transportation

Education

High School Diploma/GED

Associates Degree

Tools

EMR/EHR

MS Office/Google Suite

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to manage front desk operations in ambulatory care. You will check in/out patients, verify demographics, collect copayments and support EMR data entry.

The role emphasizes patient experience and efficient scheduling in a fast-paced environment. Ideal candidates have 1+ year customer service experience, strong communication, and the ability to multitask across multiple front desk duties while ensuring confidentiality and quality