Oncology Medical Office Concierge

Hackensack Meridian Health; Edison (NJ); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Tuition reimbursement

Retirement benefits

Job summary

Hackensack Meridian Health is seeking a Medical Office Specialist to perform front desk and administrative duties in an ambulatory setting. You will manage check-in/check-out, collect copayments, verify insurance, and ensure accurate EMR data entry to support efficient patient flow.

The role emphasizes high-quality patient care, confidentiality, and collaboration with the care team. Travel to other locations may be required, with comprehensive benefits and a supportive work environment.

Qualifications

• 1+ years experience working with the public in a customer service setting.
• Ability to manage multiple tasks in a fast-paced, visible environment while maintaining a professional demeanor.
• Must be able to travel to various locations.
• Proficient computer skills including Microsoft Office and/or Google Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Greets patients and visitors and manages check-in/check-out.
• Obtains and verifies required demographic information.
• Collects copayment and verifies insurance eligibility.
• Ensures appropriate referrals are obtained and required paperwork completed.
• Enters patient demographic information in EMR.
• Supports scheduling, cancellations, and provider scheduling in EMR.
• Maintains front end operations and communicates with Practice Manager as needed.
• Travel to other locations may be required.

Skills

Customer service

Multitasking

Time management

Travel required

Education

High School diploma/GED

Associates Degree

Tools

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health is seeking a Medical Office Specialist to perform front desk and administrative duties in an ambulatory setting. You will manage check-in/check-out, collect copayments, verify insurance, and ensure accurate EMR data entry to support efficient patient flow.

The role emphasizes high-quality patient care, confidentiality, and collaboration with the care team. Travel to other locations may be required, with comprehensive benefits and a supportive work environment.