Oncology Front Desk & Scheduling Coordinator

Hackensack Meridian Health Inc.; West Grove (NJ); On-site; USD 35,000 - 52,000; Full time

Job summary

Hackensack Meridian Health Inc. is seeking a Medical Office Specialist to perform front desk and administrative duties for the ambulatory setting. You will support the team and ensure patients receive the best care, satisfaction and experience during check-in, scheduling, registration and check-out.

This role requires strong communication, multitasking, and computer skills, with travel to various locations and reliable transportation. Prior experience in customer service is valued.

Qualifications

• High School diploma or GED or equivalent.
• 1+ years customer service experience.
• Ability to multitask in a fast-paced environment.
• Ability to manage competing priorities and time.
• Must be able to travel to various locations.
• Must have reliable transportation.
• Proficient in Microsoft Office and/or Google Suite.
• Excellent written and verbal communication skills.

Responsibilities

• Front desk responsibilities for ambulatory office.
• Provide optimal support to the team and patients.
• Assist with check-in, scheduling, registration and check-out.
• Support patients post-visit for appointment needs and concerns.

Skills

Customer service

Multitasking

Time management

Written & verbal communication

Travel to locations

Reliable transportation

Microsoft Office / Google Suite

Education

High School diploma or GED

Associates Degree

EMR/EHR experience

Tools

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health Inc. is seeking a Medical Office Specialist to perform front desk and administrative duties for the ambulatory setting. You will support the team and ensure patients receive the best care, satisfaction and experience during check-in, scheduling, registration and check-out.

This role requires strong communication, multitasking, and computer skills, with travel to various locations and reliable transportation. Prior experience in customer service is valued.